Shipping & Delivery
Where We Ship
We currently ship to the following locations:
- United Arab Emirates (UAE) – Nationwide
- International: Saudi Arabia, Qatar, Kuwait, Bahrain
Shipping Costs
- UAE: Free shipping on all orders
- Saudi Arabia, Qatar, Kuwait, Bahrain: Free shipping on all orders
Order Processing Time
- All orders are processed within 0–1 business days
- Orders are processed Monday to Saturday, excluding public holidays
- Orders placed after 4:00 PM (UAE time) will be processed the next business day
Estimated Delivery Time
UAE Shipping 🇦🇪
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Delivery Time: 1 business day (in most cases)
International Shipping
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Delivery Time: 3–5 business days
Delivery times are estimates and may vary depending on location and courier service.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Fulfillment Location
All orders are shipped from our Dubai-based logistics center, UAE.
Order Changes & Cancellations
If you need to update your shipping details or cancel your order, please contact us within 1 hour of placing the order.
We cannot guarantee changes once the order has been processed or shipped.
Delays & Exceptions
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Customs clearance (for international orders)
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Public holidays
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Weather conditions
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Courier service issues
We appreciate your patience in such situations.
Incorrect Address Disclaimer
Please ensure that all shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@aveonblue.ae within 7 days of delivery, and we will assist you.
Contact Us
If you have any questions about shipping or your order, please contact us:
📧 Email: support@aveonblue.ae
📞 WhatsApp: +971 50 391 5364